Legal & Platform Rules
Last Updated: January 2026

Terms and Conditions — q769 Online Gaming Platform

These Terms and Conditions govern your use of the q769 platform, including Live Casino, Slots, Fish Games, Sports Betting and all related PKR payment services. Please read them carefully before creating an account or placing any bets.

Important: By accessing or using the q769 platform in any capacity — browsing, registering, depositing or playing any game — you confirm that you have read, understood and agreed to these Terms and Conditions in full. If you do not agree, please do not use the platform.

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and q769 ("q769", "we", "us", "the Platform"). These Terms apply to all use of the q769 website, games, betting services, payment features and any related tools or communications.

By completing registration on q769, you confirm that you have read these Terms carefully and agree to be bound by them. Your continued use of the platform following any updates to these Terms constitutes acceptance of the revised version. q769 recommends that you review these Terms periodically to stay informed of any changes.

These Terms should be read alongside the q769 Privacy Policy and the Responsible Gaming guidelines, both of which form part of the overall agreement between you and q769.

02 Eligibility & Registration

Age Requirement

You must be at least 18 years of age to register and use the q769 platform. q769 does not permit persons under 18 to create an account, deposit funds or participate in any game or betting activity. q769 reserves the right to request age verification documents at any time and to suspend or permanently close accounts where underage use is suspected or confirmed.

One Account Per Player

Each player is permitted to hold only one active q769 account. Creating duplicate, secondary or shared accounts is strictly prohibited. Where multiple accounts are identified as belonging to the same individual — whether detected automatically or reported — q769 may close all associated accounts and may withhold any balances pending investigation.

Accurate Registration Information

You are required to provide truthful and accurate information during registration, including your name, contact details and any other information requested. Providing false identity information or registering on behalf of another person is a breach of these Terms and may result in immediate account closure.

Geographic Scope

q769 is designed and operated for use by players in Pakistan. Players are responsible for ensuring that accessing and using the platform is consistent with any applicable rules or restrictions in their location. q769 makes no representations about the suitability of the platform for use in jurisdictions other than Pakistan.

03 Account Responsibilities

You are fully responsible for maintaining the confidentiality of your q769 login credentials. Your username and password must not be shared with any other person. q769 will treat any activity conducted through your account as having been authorised by you, unless you have previously notified us in writing that your account has been compromised.

If you suspect that your account has been accessed without your permission, you must notify q769 support immediately at [email protected]. q769 cannot be held liable for losses arising from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.

You are responsible for ensuring that the contact information associated with your account — including the mobile number linked to your JazzCash or Easypaisa account — remains current and accurate. Outdated contact information can delay withdrawal processing and account verification.

Security tip: Use a strong, unique password for your q769 account. Do not use the same password you use for your JazzCash, Easypaisa or bank login. q769 staff will never ask for your password by phone, chat or email.

04 Deposits & Payments

All transactions on the q769 platform are denominated in Pakistani Rupees (PKR). The minimum deposit amount is PKR 200. Deposits can be made through the following payment methods:

  • JazzCash (mobile wallet transfer)
  • Easypaisa (mobile wallet transfer)
  • Raast (Pakistan's instant digital payment system)
  • Bank Transfer (direct bank-to-bank)
  • Mobile wallets (other supported options as listed in the Deposit section)

Deposits made through JazzCash, Easypaisa and Raast typically reflect in your q 769 balance within minutes. Bank transfers may take longer depending on your bank's processing times. q769 does not charge any fees on deposits, though your payment provider may apply their own charges — please check with JazzCash or Easypaisa directly if you are unsure.

Deposited funds must be used for gaming activity on the q769 platform. q769 reserves the right to refuse or reverse deposits that appear inconsistent with normal gaming activity or that raise concerns under our internal review processes.

You must only deposit funds from payment accounts that are registered in your own name. Depositing from third-party accounts — including accounts belonging to family members or friends — is not permitted and may result in account suspension pending investigation.

05 Withdrawals

Withdrawal requests are processed back to the same payment method used for the original deposit wherever possible. q769 does not process withdrawals to third-party accounts or to payment methods not previously used for a deposit on the same account.

Before a withdrawal is processed, q769 may require identity verification. This is a standard procedure and is not an indication of any wrongdoing. You may be asked to confirm your name, CNIC details or provide documentation that matches the information on your q769 account. Failure to complete verification within a reasonable timeframe may result in the withdrawal request being cancelled.

Withdrawal processing times vary by payment method. JazzCash and Easypaisa withdrawals are typically completed promptly. Bank transfers may take one to three business days depending on your bank. q769 does not deduct fees from withdrawal amounts on its end, though payment providers may have their own fee structures.

Note: Winnings derived from bonus funds may be subject to additional wagering requirements before they become eligible for withdrawal. Where a bonus has been applied to your account, the specific conditions will be communicated at the time the bonus is granted. Please review bonus terms carefully before accepting any promotional offer.

06 Gaming Rules & Fair Play

q769 offers a range of games including Live Casino (Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar), Slots, and Fish Games. Each game category operates according to its own specific rules, which are made available within the game interface or the relevant section of the platform.

All game outcomes on q769 are determined by certified random number generation (RNG) systems for digital games, and by live dealer procedures for the Live Casino section. q769 does not manipulate game outcomes and does not guarantee any particular result to any player.

Bets and Wagers

Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or reversed by the player. In the event of a technical error affecting a game in progress, q769 will review the session and apply a fair resolution, which may include voiding the round and returning the bet to the player's balance.

Collusion and Cheating

Any attempt to collude with other players, exploit software vulnerabilities, use automated betting scripts, or otherwise manipulate game outcomes is strictly prohibited. Accounts found to be engaged in such activity will be suspended immediately, balances may be withheld pending investigation, and q769 reserves the right to permanently close the account without further obligation.

07 Sports Betting Rules

The q769 Sports Betting section covers Cricket (including Pakistan Super League, T20 internationals and bilateral series), Football, Esports and other events as listed on the platform. The availability of markets, bet types and odds is determined by q769 and may vary between events.

All bets are accepted at the odds displayed at the time the bet is placed. Once a bet slip has been confirmed, the odds are locked in for that wager. Live (in-play) odds update in real time and the odds visible at the moment you submit your bet are the odds that will apply.

Void Bets

A bet may be declared void in the following circumstances: the event is cancelled or abandoned without a result being determined; the event does not take place on the scheduled date and is not rescheduled within a reasonable period; or a clear pricing error is identified on q769's end. Void bets are returned to the player's balance in full.

Maximum Winnings

q769 may apply maximum payout limits to individual bet types or events. Where a maximum payout applies, it will be visible within the betting interface before you confirm your wager. q769 reserves the right to adjust maximum payout limits from time to time.

08 Bonuses & Promotions

q769 may offer bonuses, deposit matches, free spins or other promotional incentives to players from time to time. All bonuses are subject to their own specific terms, which will be communicated clearly at the time the bonus is offered. It is your responsibility to read and understand the conditions attached to any bonus before accepting it.

General bonus principles that apply across all q769 promotions unless otherwise stated:

  • Bonuses are available to one account per player, per household and per device.
  • Bonus funds are separate from real-money funds; real-money balance is used first unless stated otherwise.
  • Wagering requirements must be met before bonus-derived winnings can be withdrawn.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • q769 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Any evidence of bonus abuse — including creating multiple accounts to claim the same bonus — will result in the cancellation of the bonus and may lead to account closure.

09 Responsible Gaming

q769 takes player wellbeing seriously. Online gaming is a form of entertainment and should remain enjoyable, proportionate and within your personal means. q769 provides a set of voluntary tools that players can use to manage their activity on the platform:

  • Deposit Limits: Set a maximum daily, weekly or monthly deposit amount from your account settings.
  • Session Time Reminders: Set time-based notifications to remind you how long you have been playing.
  • Self-Exclusion: Temporarily or indefinitely suspend your account if you feel you need a break from gaming.

These tools are available directly from your account settings without needing to contact support. q769 strongly encourages players to use these tools proactively rather than reactively.

q769 is strictly for adults aged 18 and over. We do not encourage gaming as a means of generating income or resolving financial difficulties. If gaming stops being fun and starts feeling like a problem, please visit our Responsible Gaming page for more information and guidance.

10 Prohibited Activities

The following activities are strictly prohibited on the q769 platform. Engaging in any of these may result in immediate account suspension, balance forfeiture and permanent closure:

  • Registering more than one account or registering on behalf of another person
  • Providing false, misleading or incomplete identity information during registration or verification
  • Depositing funds from a payment account not registered in your own name
  • Using automated software, bots or scripts to interact with the platform or games
  • Attempting to exploit technical errors, bugs or vulnerabilities in the platform
  • Colluding with other players to gain an unfair advantage in any game
  • Engaging in activity that q769 reasonably suspects is connected to money laundering or financial fraud
  • Abusing bonuses or promotions, including creating multiple accounts to claim the same offer
  • Allowing a person under 18 to access or use your q769 account
  • Sharing your login credentials with any other person

11 Suspension & Account Closure

q769 reserves the right to suspend or close any account at any time, with or without prior notice, where there is reasonable cause to do so. Reasons for suspension or closure may include — but are not limited to — breach of these Terms, suspected fraud, identity concerns, suspected underage use, or any activity that q769 considers harmful to the platform or other players.

Where an account is closed due to a breach of these Terms, any balance in the account may be withheld pending the outcome of an internal review. If the review concludes that no breach has occurred, any eligible balance will be returned via the original deposit method.

Players who wish to voluntarily close their account may do so by contacting q769 support at [email protected]. Before closing, any pending withdrawal requests will be processed in the normal course. Balances in closed accounts will be returned to the player's verified payment method where this is possible.

12 Limitation of Liability

q769 provides the platform on an "as available" basis. While we work to maintain continuous service, we do not guarantee that the platform will be available at all times, free from technical errors, or that any particular game or feature will function without interruption.

To the maximum extent permitted, q769's liability in connection with any claim arising from use of the platform is limited to the amount deposited by you in the seven days immediately preceding the event giving rise to the claim. q769 is not liable for indirect, consequential or speculative losses of any kind, including loss of anticipated winnings.

q769 is not responsible for losses arising from: network or internet connectivity issues on the player's end; device failure or incompatibility; delays caused by third-party payment providers; or events outside q769's reasonable control including technical failures at payment gateways.

13 Privacy & Data

q769 collects and processes personal data in accordance with our Privacy Policy. By registering on q769, you consent to the collection, storage and use of your personal information as described in that policy.

q769 uses your data to manage your account, process transactions, verify your identity, provide customer support, and improve the platform. q769 does not sell your personal data to third parties. Data shared with payment providers such as JazzCash or Easypaisa is limited to what is required to process your transactions.

14 Changes to These Terms

q769 reserves the right to update or modify these Terms at any time. Changes will be published on this page with a revised "Last Updated" date. Where a change is material, q769 will endeavour to notify registered players through the contact information on their account.

Your continued use of the platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, you should stop using the platform and may request account closure by contacting support.

15 Contact Us

If you have any questions about these Terms and Conditions, or need to raise a concern regarding your account or a transaction, please contact the q769 support team:

Email Support
Support Hours
Available 24 hours, 7 days a week
Response Time
Typically within a few hours
Playing on q769 — What You Can Expect

A summary of the key platform commitments that apply when you use q769.

PKR-Only Transactions

All deposits, bets, winnings and withdrawals on q769 are processed exclusively in Pakistani Rupees. No currency conversion, no hidden forex charges — your money stays in PKR throughout.

One Account Per Player

Each player is permitted a single q769 account. This protects the fairness of the platform for all users and ensures bonuses and promotions are distributed equitably.

Secure Payments via JazzCash & Easypaisa

Deposits and withdrawals flow through Pakistan's most trusted mobile payment platforms. Funds are transferred directly — q769 does not store your JazzCash or Easypaisa credentials.

Fair Game Outcomes

Digital games use certified RNG systems. Live Casino games are dealt by real dealers in professional studios. q769 does not alter or influence game results in favour of the house beyond normal game mechanics.

Responsible Gaming Tools

Deposit limits, session reminders and self-exclusion are available directly from your account settings. q769 supports player wellbeing and encourages using these tools proactively.

24/7 Player Support

The q769 support team is available around the clock by email. Whether you have a question about a withdrawal, a game result or your account, support is there to help — any day, any time.

Ready to Play on q769?

Now that you've reviewed the Terms and Conditions, you're all set. Register for free, deposit from PKR 200 via JazzCash or Easypaisa and start playing Live Casino, Slots, Fish Games or bet on Cricket and PSL matches — all from your phone browser.